Investigating new product purchasing
Feb 29, 02:53 UTCResolved - Between 28th Feb 2024 23:15 UTC to 29th Feb 2024 02:41 UTC, we experienced issue with new product purchasing for all products. All new sign up products have been...
View ArticleBitbucket Cloud service degradation
Mar 11, 21:56 UTCResolved - This incident has been resolved.Mar 11, 21:43 UTCMonitoring - A fix has been implemented and we are monitoring the results.Mar 11, 21:28 UTCUpdate - Identified degraded...
View ArticleSome paginated queries in Forge hosted storage kept repeating the last page
Mar 26, 03:17 UTCResolved - We have identified and resolved a problem with Forge hosted storage, where some paginated queries kept repeating the last page. The incident was detected by our internal...
View ArticleAdmin Portal Feature Access Issue
Apr 3, 11:38 UTCResolved - Between 6:30 AM UTC to 9:50 AM UTC, we experienced failures in accessing some features from the Admin Portal. The issue has been resolved and the service is operating...
View ArticleBitbucket Pipelines have a delay in triggering builds
Apr 11, 05:42 UTCResolved - This incident has been resolved.Apr 11, 02:57 UTCMonitoring - The issue is resolved and pipelines triggers are working as expected. We are monitoring to make sure it is...
View ArticleDelay in starting pipelines
May 2, 09:02 UTCResolved - The incident affecting pipelines has been resolved.May 2, 08:31 UTCMonitoring - We have identified a bottleneck in a service and scaled up the underlying infrastructure, we...
View ArticleGit LFS operations aren't working.
May 24, 20:32 UTCResolved - This incident has been resolvedMay 24, 20:22 UTCMonitoring - A fix has been implemented and deployed. Operations over SSH should be working as expected. We will continue to...
View ArticleError responses across multiple Cloud products
Jun 4, 00:33 UTCResolved - Between 22:18 UTC to 22:56 UTC, we experienced errors for multiple Cloud products. The issue has been resolved and the service is operating normally.Jun 3, 23:11...
View ArticleDegraded Performance of Bitbucket Website and Pipelines
Jun 6, 05:48 UTCResolved - This incident has been resolved.Jun 6, 05:17 UTCMonitoring - A fix has been applied and performance restored. The team is monitoring to ensure no further recurrence.Jun 6,...
View ArticlePartially Degraded Experience Running Pipelines
Jun 6, 09:51 UTCResolved - This incident has been resolved and Pipelines are back to running normally.Jun 6, 09:41 UTCMonitoring - Backlog of Pipelines has been successfully processed and we are...
View ArticleBitbucket Pipelines degraded experience
Jun 7, 07:02 UTCResolved - This incident has been resolved.Jun 7, 06:47 UTCMonitoring - A fix has been implemented and we are monitoring the results.Jun 7, 06:41 UTCIdentified - The issue has been...
View ArticleScheduled Maintenance for systems impacting Forge app lifecycle
Jun 20, 03:00 UTCCompleted - The scheduled maintenance has been completed.Jun 20, 01:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun 18,...
View ArticleIntermittent error accessing content
Jun 21, 02:47 UTCResolved - Between 2024-06-20 22:04 UTC to 2024-06-20 22:28 UTC, we experienced intermittent issue for users to access the services for some Atlassian Cloud customers. The issue has...
View ArticleSome products are hard down
Jul 4, 00:43 UTCResolved - Between 03-07-2024 20:08 UTC to 03-07-2024 20:31 UTC, we experienced downtime for Atlassian Bitbucket. The issue has been resolved and the service is operating normally.Jul...
View ArticleSome users may experience delays in receiving email notifications
Jul 10, 08:54 UTCResolved - Between 12:00am 9th July to 08:00am 10th July, we experienced email deliverability issues for some recipient domains for Confluence, Jira Work Management, Jira Service...
View ArticleBitbucket Cloud services degraded
Jul 10, 09:29 UTCResolved - This incident has been resolved.Jul 10, 08:59 UTCUpdate - The impact to most Bitbucket Cloud operations has been resolved. We are continuing to monitor the impact to...
View ArticlePipelines failing to start.
Jul 24, 07:46 UTCResolved - Between 2024-07-24 3.30am UTC to 2024-07-24 6.40am UTC, we experienced degraded performance with API and Pipelines for Atlassian Bitbucket. The issue has been resolved and...
View ArticleBitbucket Pipelines Failing to Start
Jul 25, 08:44 UTCResolved - The issue has been resolved and the service is operating normally.Jul 25, 08:13 UTCMonitoring - We have identified the cause and have mitigated the problem. We are now...
View ArticleBitbucket website is slow to load
Aug 7, 06:29 UTCResolved - Between 2024-08-07 5.20am UTC to 2024-08-07 5.40am UTC, we experienced degraded performance with Bitbucket Website. The issue has been resolved and the service is operating...
View ArticleScheduled Maintenance for systems impacting Forge app lifecycle
THIS IS A SCHEDULED EVENT Aug 11, 01:00 - 03:00 UTCAug 8, 08:34 UTCScheduled - Atlassian will be undergoing 5 minutes of scheduled maintenance on 2024-08-11 between 1am until 3am UTC.During this time...
View ArticleBitbucket Webhooks and Pipelines on push and pull request not being triggered
Sep 5, 04:23 UTCResolved - This incident has been resolved.Sep 5, 03:50 UTCUpdate - We are continuing to monitor for any further issues.Sep 5, 03:36 UTCMonitoring - A fix has been implemented and we...
View ArticleBitbucket Cloud website performance degradation
Sep 6, 07:05 UTCResolved - This incident has been resolved.Sep 6, 07:01 UTCMonitoring - A fix has been implemented and we are monitoring the results.Sep 6, 06:55 UTCIdentified - The issue has been...
View ArticleUnable to connect to Bitbucket Cloud via SSH
Sep 9, 18:30 UTCResolved - We experienced connectivity issues with Bitbucket Cloud via SSH, which only affected customers using IP allow listing. The service was unavailable for approximately 40...
View ArticleUsers are experiencing reCaptcha errors while signing up
Sep 12, 03:28 UTCResolved - This issue has been resolved.Sep 12, 02:40 UTCMonitoring - We have identified the root cause and the issue appears to be resolved.Sep 12, 02:08 UTCInvestigating - Users...
View ArticleScheduled maintenance for Bitbucket storage
THIS IS A SCHEDULED EVENT Nov 9, 16:00 - 22:00 UTCOct 8, 17:26 UTCScheduled - Bitbucket Cloud is planning maintenance that will impact a sub-set of repositories. Impacted repositories will be available...
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